About MezFlow
A desk for every business, not one shared inbox.
MezFlow is a multi-tenant chat platform. Each company gets its own agents, users, WhatsApp connection, and reports. Support and sales work from the same conversation history.
24x7
Agents stay on the website and WhatsApp
40%
Faster first response after the agent is live
120+
Businesses running their own workspace
The product
Conversations stay inside the tenant that owns them.
Super admins see the platform. Tenant admins manage their team. Agents only see the chats assigned to their business. That split is the whole point of MezFlow.
Order chats do not disappear into a personal phone.
When a customer asks for a price or places an order on WhatsApp, the thread is logged with the rest of the inbox so the next person can continue it.
After you start
What the first week looks like
- Workspace. Create the tenant, invite an admin, and add the first agent.
- Channels. Place the widget on the site and connect WhatsApp when you are ready.
- Rules. Decide which intents the agent answers and which ones go to a person.
What stays in your control
Roles, replies, and reports
- Role-based access for super admin, tenant admin, and agent.
- Agent instructions and starter messages you can edit.
- Workflow hooks for follow-ups and order updates.
- Dashboard numbers for chats, leads, and chat revenue.
Launch the workspace, then tune the agent.
Start free, or talk to us if you want help connecting WhatsApp and the first workflows.
